Sff Server

Questions You May Want To Ask A Restaurant POS Professional

How Many Restaurant POS Stations Will I Be Needing?

* Considering peak customer volume
You must plan the number of stations based on peak business. If you don’t you won’t be able to sufficiently handle the influx of customers during these periods.
* Considering the number of employees taking orders
For a table service environment we suggest 1 station per 3-5 servers. You might want to add extra stations for handling high volume areas such as the bar and cashie stations. When switching to a POS system from a cash register many people tend to forget that their POS system is not only used to to cash out customers but for order entry as well.
* Restaurant layout
Assigning a separate station like for your bar tender would be much better, so he can easily serve customers customers without any delay.
* Having proper location where your customers pay for their meals
If you plan to have customers pay at the front you should have one or two dedicated cashier stations to allow speedy transactions. If you plan to have your servers carry their own banks, we suggest fewer servers per station.

What type of POS computer would be best for my restaurant?

* Desktop: the standard desktop type.
o Least expensive computer option
o With a gurantee of 3 years of onsite warranty
o Can easily be kept hidden underneath a counter, so it will not cause delay for any transactions
o Flexible for addition of extra ports
o Latest CPU speeds and memory
o Screen and computer are separate; so you can easily isolate which ones has technical difficulties.
* Small form factor: smaller than desktops.
o Compared to the standard computer, SFF is more stylish
o 3 Year Onsite Warranty Standard for this component
o Saves more space
o Fewer options for expandability
o Latest CPU speeds and memory
o Screen and computer are separate; so you can easily isolate which ones has technical problems.
* All-in-ones:

combined touchscreen and computer.
o More efficient because it requires fewer wires least space, even more stylish
o Has 1-2 years warranty (Not onsite)
o Comes standard with sufficient ports for almost any operation
o CPU speed is generally slower than the other two options but sufficient for the Point of Sale needs.
o Screen and Computer are one unit

How many cash drawers should I use?

* Your servers may carry their own cash banks, but it is still advisable that you have a cash drawer to stations where you want to end transactions.

Should I consider having integrated debit cards?

* A restaurant POS system can be used to safely record all credit card transactions in one convenient location.
* Can reduce seconds of transaction time with a high speed internet.
* In case you do not have high speed internet, a standalone terminal can be used for processing.

How many printers must a typical restaurant?

* One kitchen printer will probably be sufficient for most restaurants; however, if you have different sections in your kitchen handling different dishes you may want a printer for each section.
* For example, you can print all appetizer orders on one printer and all your entrée dish on another printer.
* When choosing for printers to use for your kitchen and bar, use impact (dot-matrix) printers instead of thermal printers. Why? Because tickets that are printed on thermal printers becomes unreadable when exposed to heat, and the loud printing of impact printers can alert your cooks and bartenders of incoming orders.

How many receipt printers?

* It's a good idea for every station to have a receipt printer.

Do I need a back office computer?

* A back office computer helps managers to run reports and access POS systems to change, remove or add important data without disturbing servers.
* It is not necessary to have a back office computer unless you have 4 or more stations. It is however a great idea to host the database on a back office computer if you do have 4 or more stations so none of the stations has the extra load of running the database.

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